1. Acceptance of Terms
These Terms of Service constitute a legally binding agreement between you and Kwok Wing Limited. By accessing or using the website located at w23.watchhousesale.com (the “Service”), you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
2. The Service
Kwok Wing Limited operates an e-commerce platform offering casual clothing and related apparel. The Service includes product listings, shopping cart functionality, and customer support.
3. Account Registration
To place an order, you must provide accurate, current, and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials. You are fully responsible for all activities that occur under your account. Kwok Wing Limited reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.
4. Product Descriptions
Kwok Wing Limited endeavors to display product images and colors accurately. Product descriptions are based on information provided by manufacturers and suppliers. Kwok Wing Limited does not warrant that product descriptions, images, or other content on the Service are accurate, complete, reliable, current, or error-free.
5. Orders and Pricing
All orders placed through the Service are subject to acceptance by Kwok Wing Limited. Prices for products are subject to change without notice. Kwok Wing Limited reserves the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud. In the event a product is listed at an incorrect price, Kwok Wing Limited will contact you to confirm the correct price or cancel the order.
6. Shipping and Delivery
Shipping costs and estimated delivery times are displayed at checkout. Title to products and risk of loss pass to you upon delivery to the carrier. Kwok Wing Limited is not liable for delays in delivery caused by the carrier or circumstances beyond its control.
7. Return and Refund Policy
7.1 14-Day Right of Withdrawal
You have the right to withdraw from a purchase and return any item within 14 days of the date you receive the product. To exercise this right, you must initiate the return process through the customer service channel at [email protected]. The item must be unused, unwashed, and in the same condition as received, with all original tags and packaging intact.
7.2 Refund Processing to Account
Upon receipt and inspection of the returned item, Kwok Wing Limited will process the refund. The refund will be credited to the original payment method or account used for the purchase. Refund processing to your account requires a minimum of 14 days from the date the returned item is confirmed as received by Kwok Wing Limited.
7.3 PayPal Refunds
If the original payment was made via PayPal, the refund will be processed through the PayPal system. Refunds to a PayPal account require a minimum of 14 days for processing. Due to local legal requirements in certain jurisdictions, PayPal refunds may take up to 30 days to complete.
8. Intellectual Property
All content included on the Service, such as text, graphics, logos, images, and software, is the property of Kwok Wing Limited or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works of any content without express written permission from Kwok Wing Limited.
9. Prohibited Conduct
You agree not to:
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Use the Service for any unlawful purpose.
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Violate any applicable local, national, or international law.
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Transmit any material that is harmful, infringing, defamatory, or obscene.
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Interfere with or disrupt the integrity or performance of the Service.
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Attempt to gain unauthorized access to the Service or its related systems.
10. Disclaimer of Warranties
The Service and all products delivered through the Service are provided on an “as is” and “as available” basis. Kwok Wing Limited makes no representations or warranties of any kind, express or implied, regarding the operation of the Service or the information, content, materials, or products included on the Service. Kwok Wing Limited disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by applicable law.
11. Limitation of Liability
To the fullest extent permitted by law, Kwok Wing Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service or the purchase of any product. Kwok Wing Limited’s total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid for the specific product giving rise to such claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Kwok Wing Limited and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
13. Dispute Resolution and Governing Law
These Terms and any dispute arising out of or in connection with these Terms or your use of the Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of these Terms shall be instituted exclusively in the courts of Hong Kong.
14. Modifications to Terms
Kwok Wing Limited reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Service. Your continued use of the Service following the posting of revised Terms constitutes acceptance of those changes.
15. Contact Information
For questions regarding these Terms or to initiate a return, contact Kwok Wing Limited at:
Email: [email protected]
Address: Room 502, 5/F, Yuen Long Plaza, 249 Castle Peak Road, Yuen Long
16. Entire Agreement
These Terms constitute the entire agreement between you and Kwok Wing Limited regarding the Service and supersede all prior agreements and understandings, whether written or oral.