Privacy Policy

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

 

This Privacy Policy describes how Kwok Wing Limited collects, uses, and shares information about you when you visit w23.watchhousesale.com or interact with Kwok Wing Limited in connection with the purchase of  products.

1. INFORMATION COLLECTED

Kwok Wing Limited collects the following categories of information:

Contact Information: Full name, billing address, shipping address, email address, telephone number.

Transaction Information: Payment method details, order history, purchase dates, product selections, return records.

Account Information: Username, password, account preferences, wishlist items.

Usage Data: IP address, browser type, device identifiers, pages visited, time spent on w23.watchhousesale.com, referring website URLs.

Communications: Customer service correspondence, product review submissions, survey responses.

2. METHODS OF COLLECTION

Kwok Wing Limited collects information through the following methods:

Direct submission during account creation, checkout, or customer service interactions.

Automated technologies including cookies, server logs, and web beacons when you access w23.watchhousesale.com.

Third-party payment processors for transaction completion.

3. USE OF INFORMATION

Kwok Wing Limited uses collected information for the following purposes:

Processing and fulfilling orders for休闲服装 products.

Managing customer accounts and maintaining purchase history.

Communicating order status, shipping updates, and return authorizations.

Preventing fraudulent transactions and unauthorized account access.

Analyzing website performance to maintain technical functionality of w23.watchhousesale.com.

4. SHARING OF INFORMATION

Kwok Wing Limited shares information with the following categories of recipients:

Shipping Carriers: To deliver orders to the specified shipping address.

Payment Processors: To authorize and complete payment transactions. Payment processors do not receive your complete payment card details.

Legal Authorities: When required by applicable law, court order, or governmental regulation.

Service Providers: Entities performing technical infrastructure, data analysis, or customer support operations on behalf of Kwok Wing Limited.

5. DATA RETENTION

Kwok Wing Limited retains transaction records and account information for the duration of the customer relationship plus the period required to comply with tax regulations and consumer protection laws. Usage data is retained for twelve months from the date of collection.

6. USER RIGHTS

Users accessing w23.watchhousesale.com may exercise the following rights regarding their information:

Access: Request a copy of personal information held by Kwok Wing Limited.

Correction: Request correction of inaccurate contact information or transaction details.

Deletion: Request deletion of account information where no outstanding orders or unresolved returns exist.

Opt-Out: Disable non-essential cookies through browser settings.

Requests must be submitted to [email protected]. Kwok Wing Limited responds to verified requests within thirty days.

7. SECURITY MEASURES

Kwok Wing Limited implements Transport Layer Security (TLS) protocol for data transmitted during checkout. Access to customer information is restricted to personnel whose responsibilities require such access.

8. COOKIES AND TRACKING TECHNOLOGIES

w23.watchhousesale.com uses cookies for the following functions:

Essential Cookies: Maintain shopping cart contents during user sessions and authenticate account logins.

Preference Cookies: Store sizing preferences and currency selection.

Analytics Cookies: Measure traffic patterns to w23.watchhousesale.com through aggregated data.

Users who disable cookies may experience restricted functionality of w23.watchhousesale.com including the inability to complete checkout.

9. CHILDREN’S PRIVACY

Kwok Wing Limited does not knowingly collect information from individuals under the age of sixteen. If Kwok Wing Limited determines that information from a child under sixteen has been collected, the information is deleted.

10. CHANGES TO THIS POLICY

Kwok Wing Limited updates this Privacy Policy when operational practices or legal requirements change. The effective date at the top of this document indicates the last revision date. Continued use of w23.watchhousesale.com after the effective date constitutes acknowledgment of the revised policy.

11. CONTACT INFORMATION

Inquiries regarding this Privacy Policy or requests concerning personal information must be directed to:

[email protected]

Room 502, 5/F, Yuen Long Plaza, 249 Castle Peak Road, Yuen Long